Patient Information -
Financial Services
Please bring your insurance card or verification of your current
insurance coverage when you register for services. Most
insurance companies now require patients to obtain pre-authorization
for elective procedures.
Payment Policy
You may be required to pay a deposit at the time of admission
or registration. The deposit amount will vary depending
on your type of health insurance, the extent of coverage, and estimated length of stay in the hospital or the type of outpatient service.
Patients with complete health insurance coverage, as verified
by the hospital, will not be required to pay a deposit. For
specific details about your deposit, please call our Admissions
Department at 805/652-5650 or 805/652-5675.
Medicare Patients or Patients with Other Insurance Coverage
Community Memorial Hospital will bill your insurance company
directly, provided you have an acceptable insurance plan
and you assign the benefits to Community Memorial Hospital.
We allow the insurance company 45 days from the billing date
in which to pay their portion of the claim. If the insurance carrier
has not paid your account within 45 days, the hospital will
request payment from you.
Self-Pay Patients
Community Memorial Hospital has a discount policy for patients
who don't have insurance coverage. The estimated charges will
be due “in full” prior to or at the time services are rendered.
An itemized statement of charges will be mailed about 10 days
after the service date. Any unpaid balance is due within 15 days
from receipt of your statement and delinquent after 30 days
unless prior financial arrangements have been made.
The Admitting Department has financial counseling available
to assist you with your financial obligations. For information,
please call the Admitting Department Monday through Friday,
8:00 a.m. to 4:30 p.m. at 805/652-5650 or 805/652-5675.
Your Bill Will Include the Following Charges
Room Charge—This includes your room, nursing care, regular
meals, linen and laundry, housekeeping and maintenance
and business management services.
Individual Service/Procedure Charge—These include the
operating and recovery rooms, gourmet meals, laboratory,
procedures, physical therapy, medications, treatments, supplies,
and anesthesia services.
Delayed Charges
Occasionally, a charge is not processed in time to be posted on
your original statement. You will be sent a statement for this
charge reflecting the date the charge was received, rather than
the date the service was provided.
The Admitting Department has financial counseling available
to assist you with your financial obligations. For information,
please call the Admitting Department Monday through Friday,
8:00 a.m. to 4:30 p.m. at 805/652-5650 or 805/652-5675.
Bills from Physicians
You will receive a separate bill from your physician, anesthesiologist,
radiologist, or other specialists who cared for you.
Please make any billing inquiries directly to them.
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