Community Memorial Health System, Where Excellence Begins With Caring Ventura, California • A Not-For-Profit Organization

Community Memorial Hospital

Back to Table of Contents

Patient Information - Financial Services

Please bring your insurance card or verification of your current insurance coverage when you register for services. Most insurance companies now require patients to obtain pre-authorization for elective procedures.


Payment Policy

You may be required to pay a deposit at the time of admission or registration. The deposit amount will vary depending on your type of health insurance, the extent of coverage, and estimated length of stay in the hospital or the type of outpatient service. Patients with complete health insurance coverage, as verified by the hospital, will be required to pay their co-payment/deductible or deposit. For specific details about your deposit, please call our Admissions Department at 805/652-5082 or 805/667-2845.


Medicare Patients or Patients with Other Insurance Coverage

Community Memorial Hospital will bill your insurance company directly, provided you have an acceptable insurance plan and you assign the benefits to Community Memorial Hospital. We allow the insurance company 45 days from the billing date in which to pay their portion of the claim. If the insurance carrier has not paid your account within 45 days, the hospital will request payment from you.


Self-Pay Patients

Community Memorial Hospital has a discount policy for patients who don’t have insurance coverage. The estimated charges will be due “in full” prior to or at the time services are rendered. An itemized statement of charges will be mailed about 10 days after the service date. Any unpaid balance is due within 15 days from receipt of your statement and delinquent after 30 days unless prior financial arrangements have been made.

The Admitting Department has financial counseling available to assist you with your financial obligations. For information, please call the Admitting Department Monday through Friday, 8:00 a.m. to 4:30 p.m. at 805/652-5082 or 805/667-2845.


Your Bill Will Include the Following Charges

Room Charge – This includes your room, nursing care, regular meals, linen and laundry, housekeeping and maintenance and business management services. Individual Service/Procedure Charge – These include the operating and recovery rooms, gourmet meals, laboratory, procedures, physical therapy, medications, treatments, supplies, and anesthesia services.


Delayed Charges

Occasionally, a charge is not processed in time to be posted on your original statement. You will be sent a statement for this charge reflecting the date the charge was received, rather than the date the service was provided.

The Admitting Department has financial counseling available to assist you with your financial obligations. For information, please call the Admitting Department Monday through Friday, 8:00 a.m. to 4:30 p.m. at 805/652-5082 or 805/667-2845.


Bills from Physicians

Physicians are not employees or agents of CMH or CMHS.

You will receive a separate bill from your physician, anesthesiologist, radiologist, or other specialists who cared for you. Please make any billing inquiries directly to them.

    BACK TO TOP