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Patient Information -
Patient Safety Tips
Help Prevent Errors in Your Care
- Wear your identification bracelet at all
times. Make sure your name and birth date
are correct. Also be sure your nurse or
caregiver checks your identification before
giving you any medicine or performing
any tests or procedures.
- Know your healthcare providers. All hospital
staff wear a picture ID badge while on duty.
If you’re not sure who someone is or what
their role is please ask.
- If you are having surgery or a procedure,
make sure that you and your doctor agree
about exactly what will be done before you
sign a consent.
- Most procedures require that the site of the
procedure be marked. Please make sure that
only the correct side and area where the
procedure is to be performed is marked.
- Ask questions if you have any concerns
about your care.
- When you are being discharged ask your
doctor or nurse to explain the treatment
plan for your care at home.
Rapid Response Team
During your stay, if you experience a change in
medical condition that concerns you or your
family, please notify your nurse immediately.
If you’ve notified your nurse and you still feel
that you need further assistance, you may call
the Rapid Response Team. The Rapid Response
Team is a team of Registered Nurses and Respiratory
Therapists that respond quickly to your
bedside to assess whether additional medical
help is needed. Dial *8 to access the Rapid
Response Team. State your room number and
the age of the patient you are calling about.
The Operator will activate the Rapid Response
Infection Prevention While in the Hospital
Infections can occur after many types of procedures. There are several things YOU can do to help protect yourself.
- Wash your hands often and well after using
the bathroom, touching something that is
soiled, assisting in any patient care activity,
and before and after eating. Ask any visitors
to do the same as they enter and leave
- Use the waterless hand sanitizer located on
the wall in your room.
- Wash with soap and water for at least
15 seconds (sing the Happy Birthday song).
Please do not hesitate to remind doctors,
nurses, and other staff to wash their hands
or use the hand sanitizer.
- If you have a dressing on a wound, tell your
nurse if it is loose or wet.
- If you have an IV (intravenous catheter)
keep the dressing clean and dry. Do your
best to keep the tubing from catching on
the linens or furniture and tugging on your
arm. Tell your nurse if the dressing is loose
or wet, and if the site is red, or painful.
- If you have a urinary catheter or drainage
tube, tell your nurse if it is loose or comes
out, keep it secured to your leg, do not rest
the bag on the floor or carry it above the
level of your waist.
- To prevent pneumonia, carefully follow
instructions about your breathing treatments,
be as mobile as your condition or
- This is a non-smoking hospital. Smoking can
lead to infections. If you smoke and need
help to stop, please let your nurse know and
you will receive information on this subject.
- If you have diabetes, be sure to ask your
doctor about the best ways to control your
blood sugar. High blood sugar can increase
your risk of infection.
Following these instructions will help you recover and protect everyone:
ASK for help or advice if you have a concern.
TELL the nurse if you are in pain or see redness at any wound area.
ASK questions. You should understand your treatment plan and how you can help.
ASK your family and friends not to visit if they feel ill.
CONTINUE to follow good hand hygiene practices when you are at home.
- Tell your doctor or nurse all medicines you
take at home (including prescriptions,
over-the-counter items like aspirin, stool
softeners, herbals, etc.). If you are not
receiving a medication you normally take
at home, tell the nurse or doctor so it can
be ordered for you.
- If a medication you are given is not familiar
to you, alert your nurse and ask for information
- Make sure your doctor and nurse know
about any medication or food allergies or
reactions you have had.
- Please do not take a medication that you
or your family have brought from home.
Medications from home will not be used
in the hospital because the pharmacy
cannot ensure safe administration of these
- Make sure you receive a list of medication
you are to take at home. Keep the list
current and share with all of your doctors
and healthcare workers.
- Make sure you can reach your call light,
your phone and other personal items before
the staff leaves your room.
- If you are unable to get out of bed, make
sure you can reach your bedpan or urinal
before the staff leaves your room.
- Use your call light when you need help.
30% of patients who fall “thought they
could do it on their own.”
- If you have been instructed to stay in bed,
use your call light and don’t try to get up.
- If you feel weak or dizzy, ask for help
getting out of bed.
- You may be given medication that you
are not used to, call us before getting out
- When side rails are up, don’t ever try to
crawl over them. Call for assistance.
- Wear non-skid slippers or socks when
- Notify nursing personnel if a spill occurs
on the floor.
- Ask for assistance to retrieve an item you