Patient Information -
Services & Amenities
Visitors
Your family and friends are welcome guests; however, please
limit visitors to no more than two at one time. Our visiting
hours are from 12:00 p.m. to 8:00 p.m., every day. ICU/CCU
visiting hours are 8:30 a.m. to 6:00 p.m., and 8:30 p.m. to 10:30
p.m., every day. In consideration for our other patients, please
have your guests follow these visitor guidelines.
For their safety, children under the age of 16 are not permitted
to visit patients, with the exception of siblings of newborn
babies and relatives of oncology patients. Children in waiting
areas must be attended by an adult at all times.
Telephones
Your friends and family may call your room directly from 7:00 a.m. - 9:00 p.m. The number is 805/585-3015. Ask your nurse for the extension number for your room and bed.
Telephones are next to your bed. To dial a hospital department,
dial the 4-digit extension number only. To place a local
call, dial 9 and the number. All other calls require a telephone
calling card.
Television
Each patient room is equipped with a color television.
Smoking Policy
In the cause of good health, and in conformance with our mission
of promoting wellness and preventive programs, Community
Memorial is a “smoke-free” facility. Smoking is not allowed
by patients, visitors, or staff anywhere inside the hospital.
Food Services
In addition to our regular menu, our Food Services Department
is pleased to offer you its Gourmet Fare Menu of specially
prepared dinners. The Gourmet Fare is available at an extra
charge and is not available to patients on restricted diets. You
may reserve a Gourmet Meal by filling out the reservation form
which your nurse can supply. The Food Services Department
will accommodate a change in your meal time if a treatment is
scheduled at the same time.
Your meals may be restricted before surgery or procedures.
In addition, your meals may be restricted based on your physician's
orders.
Guest Meals
If you would like a visitor to have a meal in your room, a guest
tray may be purchased at the admitting window on the first
floor. Present the receipt to the unit secretary on your floor by
10:00 a.m. for lunch and by 3:00 p.m. for dinner. Visitors are
welcome to purchase meals in our cafeteria. However, visitors
are asked to eat after 1:00 p.m. to allow for employee meal
breaks.
Gift Shop
The Auxiliary Gift Shop is open Monday through Friday
8:00 a.m. to 8:00 p.m., Saturdays 8:00 a.m. to 5:00 p.m., and
Sundays 8:00 a.m. to 4:00 p.m.
Flowers, Mail, Newspapers
Mail and flowers will be delivered to your room. Please note
that flowers are not permitted inside the ICU/CCU. Newspapers
are available at a newsstand outside the Loma Vista
St. entrance. You may call the Auxiliary desk at ext. 6176 if
you would like a paper purchased for you.
Lost and Found
The Environmental Services Department maintains a “Lost
and Found” for patients' belongings, which may have been
misplaced. Please inform your nurse if something is lost.
Chaplain Services
Community Memorial is nonsectarian and welcomes the clergy
of all faiths. Clergy representing most denominations make
regular visits to the hospital. An interfaith chapel is located on
the first floor and is open to visitors and patients at all times. The Spiritual Care Director may be reached at 805/652-5450.
No Legal Services Available
The hospital does not provide a notary service, and employees
may not witness the preparation of legal documents other
than hospital consent forms. If you are in need of this service,
please make arrangements through friends or family.
Other Needs
Please let us know of any special needs or wishes you may
have, so that we can assist you. If you have any questions or
problems, please ask to speak with the Nursing Director for
your floor. If your Nursing Director is not available, there is a
Clinical Supervisor on your floor, and a Nursing Supervisor is
available at night/weekends.
Interpreters and/or telecommunication devices are available
to assist physicians, nurses and other staff in communicating
effectively with our patients and families who are limited in
speaking English or are hearing impaired.
For the hearing impaired, we offer the TDD communication device, as well as sign translators.
In addition to Spanish interpreters on hand in the hospital, we also offer CyraCom Interpretive Services, which provides 150 languages, 24 hours a day, 365 days a year.
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