Back to Table of ContentsPatient Information -
Financial Services
Please bring your insurance card or verification of your
current insurance coverage when you register for services.
Most insurance companies now require patients to obtain
pre-authorization for elective procedures.
Payment Policy
You may be required to pay a deposit at the time of admission or
registration. The deposit amount will vary depending on your
type of health insurance, the extent of coverage, and estimated
length of stay in the hospital or the type of outpatient service.
Patients with complete health insurance coverage, as
verified by the hospital, will not be required to pay a deposit.
For specific details about your deposit, please call our Admissions
Department at 805/640-2232.
Medicare Patients or Patients
with Other Insurance Coverage
Ojai Valley Community Hospital will bill your insurance
company directly, provided you have an acceptable insurance
plan and you assign the benefits to Ojai Valley Community
Hospital. We allow the insurance company 45 days from the
billing date in which to pay their portion of the claim. If the
insurance carrier has not paid your account within 45 days, the
hospital will request payment from you.
Self-Pay Patients
Ojai Valley Community Hospital has a discount policy for
patients who don't have insurance coverage. The estimated
charges will be due “in full” prior to or at the time services
are rendered. An itemized statement of charges will be mailed
about 10 days after the service date. Any unpaid balance is due
within 15 days from receipt of your statement and delinquent
after 30 days unless prior financial arrangements have been
made.
A Financial Counselor is available to assist you with your financial obligations. For more information or to schedule an appointment call 805/640-2232. Monday through Friday from 8:00 a.m. - 4:30 p.m.
Your Bill Will Include the Following Charges
Room Charge—This includes your room, nursing care, regular
meals, linen and laundry, housekeeping and maintenance and
business management services.
Individual Service/Procedure Charge—These include the
operating and recovery rooms, laboratory, procedures, physical
therapy, medications, treatments, supplies, and anesthesia
services.
Delayed Charges
Occasionally, a charge is not processed in time to be posted on
your original statement. You will be sent a statement for this
charge reflecting the date the charge was received, rather than
the date the service was provided. A Financial Counselor is available to assist you with your financial obligations. For more information or to schedule an appointment call 805/640-2232.
Bills from Physicians
You will receive a separate bill from your physician,
anesthesiologist, radiologist, Ojai Community Hospital Emergency Medical group or other specialists who cared for
you. Please make any billing inquiries directly to them.
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