Visitor Information

Community Memorial Hospital (CMH) Visitor Policy

For the safety of our patients, physicians, and staff, visitor access to Community Memorial Hospital in Ventura is restricted for the foreseeable future.  CMH strongly encourages the use of electronic visitation methods such as FaceTime, Skype, and phone conferencing.

Essential Companions only will be permitted to undergo screening for entrance to CMH.

Ojai Valley Community Hospital (OVCH) Visitor Policy

For the safety of our patients, physicians, and staff, visitor access to Ojai Valley Community Hospital is restricted for the foreseeable future.  OVCH strongly encourages the use of electronic visitation methods such as FaceTime, Skype, and phone conferencing.

Essential Companions only will be permitted to go through screening at the OVCH Emergency Department entrance from 6:00 am to 8:00 pm Monday through Friday, and 7:00 am to 8:00 pm on Saturday and Sunday. 

Continuing Care Center (CCC) Visitor Policy

Visitors to the Continuing Care Center are NOT PERMITTED at this time, and will only be authorized by very rare exception.     

Mandatory COVID-19 Screening

Community Memorial Hospital in Ventura and Ojai Valley Community Hospital are actively screening all essential companions for cold or flu-like symptoms prior to permitting entry to our hospital facilities.  Screening includes a non-invasive temperature check, travel history, and health questionnaire.

Mandatory Masks

All essential companions who undergo screening and are granted access to CMH or OVCH will be required to wear a mask at all times while inside the hospital(s).  No exceptions.  Masks will be provided to patients and essential companions by CMH and OVCH.      

Who is an Essential Companion? 

Only those individuals who meet the following criteria will be considered “essential companions” and therefor permitted to undergo screening for entrance to CMH or OVCH:

  1. One companion for an expectant mother
  2. One companion for a patient undergoing a procedure, during the procedure only
  3. Parents or guardians of pediatric or NICU patients, maximum of two people
  4. Essential companions or visitors under special circumstances approved in advance where family or clergy access is essential.

Public Areas and Outdoor Spaces

The frequency of cleaning and disinfecting of our Public Areas and waiting rooms at CMH and OVCH has been increased with an emphasis on “high-touch” surfaces including door handles, elevator buttons, handrails, desk counters, table surfaces, dining surfaces, keypads, chairs, etc.

Public restrooms in our main lobbies and emergency department at CMH are sanitized every two hours, which includes wiping down and sanitizing counters, sinks, stalls and other “high-touch” areas. 

As essential companion access to patient care areas is highly restricted at this time, the public restrooms on floors two through six at CMH are sanitized twice a day.

All public restrooms at OVCH are sanitized twice per shift (approximately four times p/24 hours), which included wiping down and sanitizing counters, sinks, stalls, and other “high-touch” areas.      

Seating and dining accommodations in our public areas have been reconfigured to meet social-distancing requirements and we require that all individuals making use of these spaces wear masks and adhere to social-distancing guidelines.     

In order to reduce crowding and help maintain social-distancing guidelines, essential companions are encouraged to wait in their personal vehicles or make use of our many Outdoor Spaces whenever possible. Essential companions who undergo screening for entry to CMH or OVCH and then subsequently exit either facility will be required to submit proof of screening (provided upon initial screening) prior to re-entry.  If proof of screening cannot be produced, another screening will be required.