CMHS Coronavirus (COVID-19) Updates

For more information, we encourage everyone to visit the County of Ventura’s COVID-19 website or the CDC COVID-19 website.

The Latest Information

Friday, March 27th Updates

Donation Guidelines and Drop-Off Locations

Beginning Monday March 30th, Ojai Valley Community Hospital will be accepting medical supply donations from individuals and organizations.  As we prepare for the challenges that may lie ahead, increasing demands on our health system may eventually contribute to shortages of supplies and the personal protective equipment needed to protect our patients, physicians, and staff.

We anticipate that we may face supply challenges with the following items: protective masks, protective gowns, face shield, and medical goggles. 

For those who would like to donate to Ojai Valley Community Hospital, we will be accepting donations of the following items only:

  • Face Shields – Single Use or Non-Disposable
  • Eye Shields – Single Use or Non-Disposable
  • N95 Masks
  • N99 Masks
  • P95 Masks
  • Standard Procedure Masks
  • Isolation Gowns
  • Standard Procedure Gowns
  • Coveralls
  • Respirator Hoods or Hazmat Hoods
  • Re-Usable P100/N95 Respirators and Cartridges/Filters

At this time, we are unable to accept cloth masks.  Supplies in original, unopened packaging are particularly useful. 

The OVCH Donation Drop-Off Center is located at the OVCH Foundation Office, directly across the street from the hospital between Chase Bank and Nordhoff High School.

1301 Maricopa Highway
Ojai, CA 93023

The Donation Drop-Off Center will be open Monday-Friday, from 10:00am – 2:00pm. 

Our Donation Drop-Off Center at Community Memorial Hospital will remain open, Monday – Friday, from 10:00am – 2:00pm.  See location details under “Donation Guidelines and Drop-Off Locations” below. 

PLEASE DO NOT attempt to enter Ojai Valley Community Hospital or Community Memorial Hospital to make a supply donation.  Admittance to the hospital is restricted at this time.

Parking Alert

Please be advised that the majority of the City of Ventura parking lot located behind the 99 Cent Store and adjacent to Community Memorial Hospital in Ventura is CLOSED. If you have a test or procedure at CMH or are visiting the ER, we invite you to use the parking structure on Brent Street or the free valet service in front of the new CMH Ocean Tower. If you are visiting our Midtown Medical Group location next to the 99 Cent store, please CALL AHEAD for instructions on where to park. Questions or concerns regarding this parking lot project can be directed to the City of Ventura.

Ultraviolet Disinfection System

Community Memorial Hospital in Ventura is now using a paired system of Ultraviolet (UV) emitters that work in tandem to emit powerful germ deactivating UV energy. This system has been deployed to deliver highly efficient disinfection treatments to some of the most at-risk areas of our hospital, killing bacteria and viruses, including the Coronavirus. 


Wednesday March 25th Updates

Donation Guidelines & Drop-Off Locations

We appreciate the support of the individuals and organizations who have reached out wanting to support us with donations of medical supplies.  As we prepare for the challenges that may lie ahead, increasing demands on our health system may eventually contribute to shortages of supplies and the personal protective equipment needed to protect our patients, physicians, and staff.

Based on current supply, projected usage, and market demand and supply availability, we anticipate that we may face supply challenges with the following items: protective masks, protective gowns, face shield, and medical goggles. 

For those who would like to donate to Community Memorial Health System, which includes Ojai Valley Community Hospital, the Continuing Care Center, the Centers for Family Health, and Midtown Medical Group, we will be accepting donations of the following items only:

  • Face Shields – Single Use or Non-Disposable
  • Eye Shields – Single Use or Non-Disposable
  • N95 Masks
  • N99 Masks
  • P95 Masks
  • Standard Procedure Masks
  • Isolation Gowns
  • Standard Procedure Gowns
  • Coveralls
  • Respirator Hoods or Hazmat Hoods
  • Re-Usable P100/N95 Respirators and Cartridges/Filters

At this time, we are unable to accept cloth masks.  Supplies in original, unopened packaging are particularly useful. 

DONATIONS ARE BEING ACCEPTED AT THE FOLLOWING LOCATIONS:

Community Memorial Hospital (AT THE PARK in front of the new hospital. Please look for the white tent adjacent to the grass area)

147 N. Brent St.
Ventura, CA 93003
Hours: M – F, 10am – 2pm

Ojai Valley Community Hospital Foundation Office (located directly across the street from the hospital between Chase Bank and Nordhoff High School).

1301 Maricopa Highway
Ojai, CA 93023
Hours: M – F, 10am – 2pm

PLEASE DO NOT attempt to enter Community Memorial Hospital or Ojai Valley Community Hospital to make a supply donation.  Admittance to the hospital is restricted at this time. 


Tuesday, March 24th Updates

Ojai Valley Community Hospital Updates

MRI services at Ojai Valley Community Hospital have been suspended until further notice.  Patients needing MRIs can be seen at either of the following locations:

Community Memorial Hospital
147 N. Brent Street
Ventura, CA 93003
Main Radiology Number: 805-948-8160

Grossman Imaging
2705 Loma Vista Road Suite 100
Ventura, CA 93003
Phone: 805-988-0616

CMHS Cancer Resource Center Update

The CMHS Cancer Resource Center (CRC) is currently closed for in-person visits and support groups, but our dedicated staff are still available to help!  If you or a loved need any of the services offered by the CRC, please call 805-948-5459 and leave a message.  Calls will be returned within 24 hours.  The team members below can also be reach via email:

Mandi Poltl, CRC Manager: mpoltl@cmhshealth.org
Patty Robles, Front Desk: probles@cmhshealth.org
Deb Lawry, Nurse Navigator: dlawry@cmhshealth.org
Lyndsay Heitmann, Social Worker: lheitmann@cmhshealth.org
Claudia Steele-Major, Physical Therapist: csteele@cmhshealth.org


Monday, March 23rd Updates

COVID-19 Testing 

Ojai Valley Community Hospital, Community Memorial Hospital in Ventura, and the Centers for Family Health Urgent Care locations in Santa Paula, Oxnard, and Camarillo have limited COVID-19 tests available.  At this time, we are experiencing an influx of individuals requesting testing. 

If you are experiencing symptoms of COVID-19, please STAY HOME and call your doctor directly.  He or she will be able to provide you with guidance specific to your individual circumstances and help create a plan for testing if needed.  If you do not have a doctor, please call your local urgent care or emergency room BEFORE arriving in person and asking for a test.   

We encourage you to visit the emergency room only if you have a medical emergency or are in a state of medical distress.  

Facility Closures 

The following CMHS outpatient clinics are closed until further notice:

  • Ojai Multi-Specialty Clinic
  • Premier Dermatology & Mohs Surgery Center
  • Prostate Institute of America

Centers for Family Health Update

  • Reminder: Patients with a cough, fever, or shortness of breath cannot be seen at our regular Centers for Family Health locations.  This includes patients who have already scheduled an appointment.  If you or a loved one has ANY of these symptoms, please call your doctor or local urgent care location.  CMHS Urgent Care locations can be found at www.cmhshealth.org/locations
  • Centers for Family Health Pediatric Care:  Your child’s health is very important to us.  Children under one year of age MUST keep their appointments for regular care and vaccinations, even during stay-at-home orders and social distancing.  If your child is a patient at the Centers for Family Health, please text or call us at 805-652-6353 if your child needs any vaccines or has missed any appointments. 

We are keeping sick individuals out of our pediatric clinics, and you will be able to wait outside for appointments and maintain social distancing standards. 

If your child is not a Centers for Family Health patient, please call or text your pediatrician with any questions or concerns. 

Midtown Medical Group Update

Effective immediately, patients with a cough, fever or shortness of breath who cannot be seen at the Centers for Family Health in Ventura, or who live in Ventura, Oak View, or Ojai can be seen at the Midtown Medical Group (MMG) Family Medicine Clinic.  If you are experiencing any of these symptoms and would like treatment at MMG please call 805-667-2841 BEFORE showing up at the clinic.  This clinic is located at:

2721 E. Main Street
Ventura, CA 93003

Hospital Visitation

Visitor access to Ojai Valley Community Hospital and Community Memorial Hospital in Ventura remains restricted for the foreseeable future.  We understand the frustration this may cause for those of you who have friends or loved ones who are hospitalized, and we appreciate your understanding as we do everything we can to protect our patients during this uncertain time.

To anyone who is accessing our hospitals, we appreciate your patience with the screening process.     


Friday, March 20th Updates

Ventura County Coronavirus (COVID-19) Status: At this time, Ventura County has very manageable volumes of suspected and confirmed COVID-19 cases.  According to VCEmergency.com, Ventura County has 17 known positive cases.  These cases started as travel-related cases and have expanded to include cases of community spread. 

Community Memorial Health System has tested several positive patients in our outpatient clinics, but we have zero positive in patients in either of our hospitals.    

State of California “Stay at Home” Order: The California State Public Health Office. Director of the Department of Public Health and Governor Gavin Newsom is ordering all individuals living in the State of California to stay home or at their place of residence, except as needed to maintain continuity of operation of the federal critical infrastructure sectors, critical government services, schools, childcare, and construction (including housing instruction).

  • How Long Is This Order in Effect? The “Stay at Home” order went into effect on Thursday, March 19th and remains in place until further notice. 
  • Where Does This Order Apply?  This order is in effect throughout the entire State of California. 
  • What Can We Leave Our Homes For? What Services Remain Open?  Some essential services remain open, including:
    • Gas Stations
    • Pharmacies
    • Food: Grocery stores, farmers’ markets, food banks, convenience stores, take- out and delivery restaurants.
    • Banks
    • Healthcare Facilities (hospitals, clinics, etc.)
    • Laundromats/Laundry Services

Essential state and local government functions will also remain open, including law enforcement and offices that provide government programs and services. 

  • What’s Closed? 
    • Dine-in Restaurants
    • Bars and Nightclubs
    • Entertainment Venues
    • Gyms and Fitness Studios
    • Public Events and Gatherings
    • Conventions Centers

For additional information, including the full executive order, please visit: https://covid19.ca.gov/stay-home-except-for-essential-needs/

Patient Information:  For questions about upcoming surgeries or procedures, or if you are experiencing a fever, cough, shortness of breath or any other flu-like symptoms, PLEASE CALL YOUR DOCTOR OR LOCAL URGENT CARE FOR GUIDANCE. 


Thursday, March 19th Updates

  • On Wednesday March 18th, Community Memorial Health System was informed that one of its physicians at Community Memorial Hospital in Ventura tested positive for COVID-19.  The physician reports being asymptomatic while at the hospital.  Therefore, exposure risk from contact is low.
    • We are following CDC guidelines regarding exposure risks for any contacts to ensure the safety and health of our patients, staff, and other physicians. 
    • We are evaluating all exposure risks and will notify individuals accordingly.
    • Out of respect for all of the individuals affected, and in accordance with HIPPA guidelines, we will not be releasing the name of the physician who tested positive.       
  • As of Friday March 20th, entrances to the Community Memorial Hospital Mountain Tower (old hospital) are closed.  Patients and essential companions who require access to the Mountain Tower for services will need to enter through the Ocean Tower (new hospital), and will be assisted, as needed into the Mountain Tower from the Ocean Tower. 
  • As of Thursday March 19th, all cardiac and pulmonary rehabilitation outpatient services at Community Memorial Hospital have been suspended. 
  • As of Thursday March 19th, the main entrance to Ojai Valley Community Hospital is CLOSED.  All patients and essential companions are required to enter through the Emergency Department entrance.
  • Effective Thursday March 19th, patients with a cough, fever, or shortness of breath cannot be seen at our regular Centers for Family Health locations.  This includes patients who have already scheduled an appointment.  If you or a loved one has ANY of these symptoms, please call or text 805-652-6353 or visit one of our Urgent Care sites.  Urgent Care locations can be found at www.cmhshealth.org/locations
  • Effective Friday March 20th, Midtown Medical Group patients with a cough, fever, or shortness of breath will only be seen at our Midtown Medical Family Medicine Clinic location at 2721 East Main Street.   If you or a loved one has ANY of these symptoms, please call or text 805-667-2841, or visit one of our Urgent Care sites.  Urgent Care locations can be found at www.cmhshealth.org/locations.   

Community Memorial Health System Visitation Policy Updates

CMH Patient Information

  1. CMH has decided to postpone many elective procedures for the foreseeable future.
  2. Scheduled patients and one essential companion (see Visitor information below) will be welcomed through the Ocean Tower entrance 6:00 am to 7:30 pm Monday through Friday.
  3. Emergency Room patients will be welcomed through the ER Entrance 24 hours/day.

CMH Visitor Access

  1. Visitor access to CMH is restricted for the foreseeable future. Please use electronic means to visit patients including video conferencing like FaceTime. Visitors that meet the exceptions below will be screened to ensure that they are asymptomatic of fevers or cough—visitors with cold or flu-like symptoms will not be allowed to enter CMH.  The following screened essential companions will be allowed to enter:
    1. One companion and/or a doula for an expectant mother.
    2. One companion of a patient undergoing a procedure, during the procedure only.
    3. Parents or guardians of pediatric patient or NICU patients (maximum of two people).
    4. Special circumstance approved in advance where family or clergy access is essential.
  2. Vendor access to CMH is strongly discouraged and will only be allowed in rare circumstances with physician or administrator authorization.
  3. Authorized Students may enter and exit the building through the Ocean Tower front entrance. 

Ojai Valley Community Hospital Visitation Policy Update

  1. Patients and an essential companion will be welcomed to OVCH through the Emergency Department entrance 6:00 am to 8:00 pm Monday through Friday, and 7:00 am to 8:00 pm on Saturday and Sunday. 
  2. Emergency Room patients will be welcomed through the ER Entrance 24 hours/day.
  3. Visitor and Vendor access to OVCH is strongly discouraged for the foreseeable future.  We encourage electronic visitation, including video conferencing like FaceTime.
    1. Except for rare cases when family or clergy access is essential, all visitors with cold-like symptoms or temperature will not be allowed to enter OVCH.
  4. Visitors to the Continuing Care Center are not allowed for the safety of our patients, and will only be allowed by rare exception. 

Donation Guidelines and Drop-Off Locations

We appreciate the support of the individuals and organizations who have reached out wanting to support Community Memorial Health System with donations of medical supplies.  As we prepare for the challenges that may lie ahead, increasing demands on our health system may eventually contribute to shortages of supplies and the personal protective equipment needed to protect our patients, physicians, and staff.

Based on current supply, projected usage, and market demand and supply availability, we anticipate that we may face supply challenges with the following items: protective masks, protective gowns, face shield, and medical goggles. 

For those who would like to donate to Community Memorial Health System, we will be accepting donations of the following items only:

  • Face Shields – Single Use or Non-Disposable
  • Eye Shields – Single Use or Non-Disposable
  • N95 Masks
  • N99 Masks
  • P95 Masks
  • Standard Procedure Masks
  • Isolation Gowns
  • Standard Procedure Gowns
  • Coveralls
  • Respirator Hoods or Hazmat Hoods
  • Re-Usable P100/N95 Respirators and Cartridges/Filters

At this time, we are unable to accept cloth masks.  Supplies in original, unopened packaging are particularly useful. 

The CMHS Donation Drop-Off Center will open on Wednesday March 25th AT THE PARK in front of the new Community Memorial Hospital.  Please look for the white tent adjacent to the grass area.  Community Memorial Hospital is located at:

147 N. Brent St.
Ventura, CA 93003

The Donation Drop-Off Center will be open Monday-Friday, from 10:00am – 2:00pm.  PLEASE DO NOT attempt to enter the hospital to make a supply donation.  Admittance to the hospital is restricted at this time. 

Coronavirus (COVID-19) FAQ

What is Coronavirus?

Coronaviruses are a family of viruses that can cause respiratory illness in humans. They get their name, “corona,” from the many crown-like spikes on the surface of the virus. Severe acute respiratory syndrome (SARS), Middle East respiratory syndrome (MERS) and the common cold are examples of coronaviruses that cause illness in humans.

Who is at Risk for Coronavirus?

The immediate risk of being exposed to this virus is still low for most Americans, but as the outbreak expands, that risk may increase.

Those currently at an elevated risk include:

  • Individuals who have recently traveled to international locations where community spread is occurring are at an elevated risk of exposure, with level of risk dependent on where they traveled.  These locations include: China, Iran, South Korea, Japan, Europe, the United Kingdom, Ireland, or locations with known community spread.
  • Individuals who have recently traveled aboard a cruise ship.
  • Individuals who have had close contact with persons positive for COVID-19 are at an elevated risk.
  • Older adults, with risk increasing with age.
  • People who are immune compromised or have chronic medical conditions like heart disease, diabetes, or lung disease.

What are the Symptoms of Coronavirus?

Patients with confirmed infection from the COVID-19 virus reported these symptoms:

  • Fever
  • Cough
  • Difficulty Breathing

In 80% of patients, COVID-19 causes only mild cold symptoms. The elderly, and those with pre-existing medical conditions appear to be more vulnerable to the virus.

What is the Difference Between Coronavirus Screening and Testing?

Screening for COVID-19 includes a series of questions designed to determine a person’s risk level for contracting the virus. These questions evaluate a person’s recent travel history and the presence of certain symptoms that may be indicative of COVID-19.  Screening may also include basic vital sign assessments such as body temperature readings. 

The COVID-19 risk assessment parameters are determined by the Centers for Disease Control (CDC).  

Testing for COVID-19 is ONLY performed when an individual is exhibiting symptoms consistent with those of COVID-19 and is determined to be at an elevated risk based on CDC guidelines.

Testing includes a nasal swab performed by a healthcare professional.  Following sample collection via swab, samples are submitted for testing.

Do I Need to be Tested for COVID-19?

ONLY those who have been screened by Ventura County Public Health or another healthcare professional and are determined, based on CDC guidelines, to be at elevated risk for COVID-19, should be tested. 

If you or a loved one has a fever and/or signs of respiratory illness (e.g., cough, difficulty breathing) AND meet any of the following conditions, STAY HOME and call your primary care physician, local emergency room, or urgent care for guidance:

  • Contact with a known COVID-19 patient within 14 days of symptom onset OR
  • Recent history of travel from affected geographic areas including China, Iran, South Korea, Japan, Europe, the United Kingdom, Ireland, or other areas of concern (e.g. cruise ship travel, locations with community spread of COVID-19).

People who meet the criteria above are strongly encouraged to STAY HOME and call their primary care physician, local emergency room or urgent care clinic for guidance.

What Should I Do If I Think I Need to be Tested?

If you think you should be tested for COVID-19, please STAY HOME and call your primary care physician, local emergency room, or urgent care for guidance.

Community Memorial Hospital (Ventura) – 805-948-8100

Ojai Valley Community Hospital (Ojai) – 805-640-2260

Centers for Family Health Urgent Care, Camarillo – 805-383-4520

Centers for Family Health Urgent Care, Oxnard – 805-487-5585

Centers for Family Health Urgent Care, Santa Paula – 805-525-9595

Can I Get Tested for COVID-19 at Community Memorial Hospital, Ojai Valley Community Hospital, or The Centers for Family Health Urgent Care Locations?

If you are symptomatic and think you need to be tested for COVID-19, please CALL AHEAD BEFORE visiting the CMH Emergency Room, OVCH Emergency Room, or Centers for Family Health Urgent Care locations.

Community Memorial Hospital, Ojai Valley Community Hospital, and the Centers for Family Health Urgent Care locations are able to perform swabs for COVID-19 testing for those who meet testing criteria.

Are Enough Tests Available in Ventura County?

At this time, Ventura County has adequate tests for those who are symptomatic and meet the CDC criteria for testing.

Should All Events or Community Gatherings Be Cancelled?

Large events and mass gatherings can contribute to the spread of COVID-19 in the United States.  Examples of large events and mass gatherings include conferences, festivals, parades, concerns, sporting events, weddings, meetings, fundraisers, and other types of assemblies.

At this time, the CDC in accordance with its guidance for large events and mass gatherings, recommends that for the next eight (8) weeks, organizers (whether groups or individuals) cancel or postpone in-person events that consist of 50 people or more throughout the United States.  

This recommendation does not apply to the day to day operation of organizations such as schools, institutes of higher learning, or businesses.  This recommendation is made in attempt to reduce introduction of the virus into new communities and to slow the spread of infection in communities already affected by the virus. 

How Can I Protect Myself from COVID-19?

The best way to prevent infection is to avoid being exposed to the virus that causes COVID-19. There are simple everyday preventive actions to help prevent the spread of respiratory viruses. These include:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.

Should I Wear a Mask?

  • CDC does not recommend that people who are well wear a facemask to protect themselves from respiratory diseases, including COVID-19.
  • Facemasks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of facemasks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).

Due to the quickly evolving nature of information and recommendations related to Coronavirus (COVID-19), the information on this page is subject to change.

For more information, we encourage everyone to visit the County of Ventura’s COVID-19 website or the CDC COVID-19 website.